Coming Straight From the Heart

Privacy Policy

CSFTH (“we”, “us”, or “our”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Website”) and use our services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information when you use the Services:

  • Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, phone number, mailing address, and IP address. We may collect this information when you register for an account, subscribe to our newsletter, participate in a survey, place an order, or contact us.
  • Non-Personal Information: This includes information that does not identify you personally, such as your browsing habits, search queries, and demographic information.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and operate the Services;
  • To process your orders and requests;
  • To send you marketing and promotional communications, if you have opted-in;
  • To respond to your inquiries and provide customer support;
  • To analyze how you use the Services and improve our offerings;
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with the following third parties:

  • Service providers who help us operate the Services, such as payment processors and email marketing platforms.
  • Third-party partners who offer complementary products or services, but only with your consent.
  • Law enforcement agencies or other government officials in response to a legal subpoena, warrant, or other lawful request.

4. Your Choices

You have choices regarding your information:

  • You can opt out of receiving marketing and promotional communications from us by clicking the “unsubscribe” link in our emails or by contacting us.
  • You can access and update your personal information by logging into your account or by contacting us.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

6. Children's Privacy

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

8. Cookies and Similar Tracking Technologies

We may use cookies and similar tracking technologies to collect and store non-personal information about your use of the Services. Cookies are small data files that are transferred to your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences over time.

We use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable basic features like user login and account management.
  • Performance Cookies: These cookies collect information about how you use the website, such as the pages you visit and any errors you encounter. This information helps us improve the website’s performance and user experience.
  • Functionality Cookies: These cookies allow the website to remember your preferences, such as your preferred language or region. This helps us personalize your experience on the website.
  • Targeting or Advertising Cookies: These cookies may be used to deliver targeted advertising to you based on your browsing habits and interests.

Copyright Protection:

All content featured on this Site, encompassing graphics, text, icons, interfaces, audio clips, logos, images, and software, constitutes the proprietary assets of CSFTH and/or its content suppliers. These materials are safeguarded by both Indian and international copyright laws.

The organization and compilation (inclusive of the collection, arrangement, and assembly) of all content on this Site stand as the exclusive domain of CSFTH, further protected by Indian and international copyright statutes.

Permission is expressly granted for the utilization of the resources available on this Site solely for the purposes of inquiries, donations, or placing orders for the acquisition of CSFTH products. Any other utilization, including reproduction, modification, distribution, transmission, republication, display, or performance of the content on this Site, necessitates the explicit consent of CSFTH.

All trademarks, brands, and copyrights, excluding those owned by CSFTH, are the property of their respective owners.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us!